Our service is contingent on the following

Britealigner.com is owned and operated by Britealigner Fz-Co. Headquartered in, Dubai, UAE. Britealigner associated services are offered by locally licensed Dental Laboratories and by licensed Orthodontists. For more information, please email us at [email protected].

Please review the following terms of use (“Agreement”), which govern your use of Britealigner.com (the “Site”) and the shopping and other services (the “Services”) offered on the Site. This Agreement is entered into by and between you and Britealigner (“Britealigner”, “we” or “us”). Your use of the Site and/or registration for any Services will constitute your agreement to comply with the terms of this Agreement. If you cannot agree to comply with this Agreement and its requirements, please do not use the Services and exit the Site.

By purchasing goods from us, you involve in our “Service” and agree to be bound by the following terms and conditions stated, including the policies referenced herein and/or available by hyperlink. These Terms and Conditions are applicable to all users of the site, including without limitation every user who is browsing, is a customer or a partner. If you do not agree to these terms and conditions, please leave the website immediately.

Privacy Policy

The submission of your personal information through the site is regulated by our Privacy Policy. In addition to reviewing this Agreement, we recommend that you should also read our Privacy Policy to better comprehend how we collect, use and handle your data

Changes to These Terms

We are committed to ensuring that our website is as useful and efficient as possible. For that reason, we reserve the right to make changes to the services, at any time. We will never charge you for any service without making it very clear to you precisely what you’re paying for.

Any new features or product(s) which are added to the current website shall also be subject to this Terms and condition. You can always review the most current version of the Terms and conditions at any time on this web page. We reserve the right to update, change or retrieve any part of these Terms and conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Placing an Order

When you place an order through the website, we will send an email to confirm that we have received the order. All orders are subject to these terms and conditions. Orders placed through the Website represent an offer to purchase a product. It is accepted for each product when we send you an email to confirm that the order has been received. We reserve the right to reject any order for any reason.

It is important that you enter the correct e-mail address when placing your order. We also recommend that you save your order confirmation email to facilitate any contact with customer service or for future references. The order confirmation (receipt) also serves as a guarantee of proof of purchase.

All orders are subject to stock availability. If we are unable to supply any products that you have ordered, we will inform you as soon as possible. If we cannot fulfill the order, we will refund any payments we have received from you as soon as possible and within 14 days.

Prices and Payment Terms

Prices and payment details of products are specified on the website. Payment can be made by Credit Card, Debit Card, and/or as further described in the website. 

The User guarantees that the information submitted when using the Service, including without limitation, its payment details, shall be complete, correct, truthful, and up to date. The User must inform Britealigner immediately about any inaccuracies in the offer provided, including the price. Our banking services and payment gateways manage all of our banking transactions. We don’t store any credit card numbers. Your payment is handled by the payment gateways with secure encryption and under strict banking standards. Your card details are sent directly to them and cannot be read or accessed by us or by anyone else.

Our Right to Cancel/Reject Orders

We reserve the right to decline any order you place with us. We may, in our exclusive discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e­mail and billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our website.

Product Availability, Errors and Omissions

Products on our website Britealigner.com are subject to change without notice. Errors will be corrected when discovered. It is possible that, despite our best efforts, some of the products listed on our Site may be incorrectly priced, the quantity or availability of a product may have changed just prior to you placing your order or other errors may be displayed on the product page. We will normally verify prices, availability and confirm there are no errors on the product page as part of our dispatch procedures.

Where a product’s correct price is less than our stated price, we will charge a lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our Site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation.

There may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions on a product page. We reserve the right to rescind our acceptance and cancel your order without penalty in the event there is an obvious and unmistakable error on the product page, at our reasonable discretion.

Promocodes and offers

Promo Codes and Offers are made at our sole discretion and are subject to time validity, a valid Promotional Code should be entered during the checkout process for a product to be valid. Attempting to add a promo code after purchase or after the expiration of the code will not be acknowledged.

Age of Consent

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your country, city, state or province of residence, or that you are the age of majority in your state or province of residence. You may not use/access our products for any illegal or unauthorized purpose nor may you, in the use of the Service or website, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your access to our products or services.

Service Terms

1.  Britealignerat this moment grants the User a non-exclusive, non-transferable, limited right to access and use the Service, under the conditions of these Terms & Conditions and for the duration of the Agreement.

2.  The use of the Service is at the User’s own expense and risk. The User is responsible for meeting the technical and functional requirements and using the electronic communication facilities that are necessary to be able to access and use the Service. The User will at all times bear the risk of loss, theft, or damage to any of its data.

3.  Britealigner reserves the right (but not the obligation), at its sole discretion, to review, edit, limit, refuse or remove Content, products or to limit or refuse the User access to the Service. More specifically in the event the use of the Service, according to us, violates these Terms of Use.

4.  We may disclose the User’s Personal Data or Content, or other data relating to the use of the Service, to third parties where it believes, in good faith, that it is necessary to comply with a court order, ongoing judicial proceeding, criminal or civil subpoena, or other legal process or request by law enforcement authorities, or to exercise its constitutional rights of defense against legal claims.

Third Party-Links

Certain content and services available via our website may include materials from third-parties. Third-party links on this site may direct you to third-party websites or applications that are not affiliated with us. Britealigner is not responsible for examining or evaluating the content or accuracy of such website or application and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

You’re obliged to review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Personal Information

Your submission of personal information through the website is regulated by our Privacy Policy. You are to view our Privacy Policy.

User Content

Our website may contain user-generated content, for example, social media applications. we do not claim any ownership of such contents (images, photos, and videos, etc.) and take no legal responsibility for it. In case you suspect a violation of copyright or any other right, or otherwise is offended by such content, please contact our customer support.

Disclaimer of Warranties; Limitation of Liability

We, therefore, underwrite in no pledge or represent or warrant that your use of our service will be uninterrupted, timely, assured, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your volition and sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Britealigner, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, manufacturers, service providers, or licensors be responsible or liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Shipping Policy

Due to increase order value and the impact of COVID-19. It may take longer than usual to fulfill the order. We are working to get the order to you as quickly as possible. We appreciate your patience and apologize for the inconvenience.

Shipment Processing Time

Kit orders are processed within 1-2 days in business days. Orders may not be shipped or delivered on weekends or holidays.

Aligner orders are designed and produced within two weeks. Delivered within an additional 1 week.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or by phone call.

Shipping and Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

Wrong Address

If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

It’s not uncommon for NO tracking information to show until your package has been scanned in by the respected carriers. It might remain “blank” for up to a week after you receive your tracking link. But If your order was placed more than a week and there is still no information on your tracking number, please contact us.

Your order may not be sent in one package incase part of your treatment requires in Clinic visits. 

Customs Duties and Taxes

All prices quoted on the website are exclusive of VAT (unless otherwise stated). Britealigner is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Damaged goods

All goods are shipped FOB Origin. Britealigner is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Copyright Policy

Copyright © Britealigner All Rights Reserved.

All files and information contained in this Website are copyright by Britealigner. and may not be duplicated, copied, modified or adapted, in any way without our written permission. Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos.

Your use of our Website, or Services does not constitute any right or license for you to use our service marks or trademarks, without the prior written permission of Britealigner. 

Our Content, as found within our Website, and Services, is protected under copyrights. The copying, redistribution, use, or publication by you of any such content, is strictly prohibited. Your use of our Website and Services does not grant you any ownership rights to our Content.

Acceptable use

You must not:

a.            use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, or accessibility of the website;

b.            use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;

c.             use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software; or

d.            Conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent.

Report abuse

If you found any unlawful material or activity on our website or any material or activity that breaches this notice, please let us know.

You can let us know about any such material or activity by emailing us at [email protected].

Enforcement of copyright

We take the protection of our copyright very seriously.

If we discover that you have used our copyright materials in contravention of the license set out in this notice, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you from using those materials. You could also be ordered to pay legal costs.

Permissions

You may request permission to use the copyright materials on our website by emailing us at [email protected].

Disclaimer

If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at [email protected].

The Britealigner website is provided as is. All the information on this website – Britealigner.com – is published in good faith and for general information purpose only. Britealigner does not make any warranties about the completeness, reliability, and accuracy of this information. Any action you take upon the information you find on this website is strictly at your own risk. Britealigner will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link that may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms that are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

Indemnification 

You agree to indemnify, protect and hold harmless to Britealigner, subsidiaries, affiliates, partners, officers, directors, agents, contractors, license, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your breach of these Terms and conditions or the documents they incorporate by reference or your infringement of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms and conditions is discovered to be unlawful, null or unenforceable, such provision shall notwithstanding be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be viewed to be cut off from these Terms of Use, such determination shall not affect the credibility and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties obtained prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and conditions are effective except and until terminated by either you or us. You may terminate these Terms of Service at any time by informing us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to abide by any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; or accordingly may withhold you of access to our Services (or any part thereof).

Entire Agreement

Our inability to exercise or enforce any right or provision of these Terms of Service shall not constitute a discharge of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this website or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, pre-empt any prior or synchronous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

Contact Information

If you would like to: access, correct, register a complaint, or simply want more information please contact us directly Via:

Email: [email protected]